Comments on: Martyr Complex & US Airlines https://hariharikrishnan.com/martyr-complex-us-airlines/ Perspectives on the Ultimate Interplay Between Technology, Business & Society Tue, 16 Aug 2022 03:37:03 +0000 hourly 1 https://wordpress.org/?v=6.9 By: Hari https://hariharikrishnan.com/martyr-complex-us-airlines/#comment-5 Tue, 30 Apr 2013 05:25:22 +0000 http://harikrish.net/?p=74#comment-5 In reply to Zeeshan Siddiqui.

I’ve come to the conclusion that regardless of class, the gap between service expectation and actual service experience is vast.

]]> By: Zeeshan Siddiqui https://hariharikrishnan.com/martyr-complex-us-airlines/#comment-4 Mon, 29 Apr 2013 20:56:11 +0000 http://harikrish.net/?p=74#comment-4 Yout are right on the money with your analysis. Although i haven’t had the pleasure of ordering a filet on a flight (can’t recall if i have ever been in business class for that matter) but the service experience on US based airlines in the economy class where mortals like me usually camp-out has definitely been sub-par.

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