Reflections on the Rich Interplay of Technology,
Business, and Society
The Tank
Reflections on the Rich Interplay of Technology,
Business, and Society
The Tank
Rx to Px — Part II: Going Beyond the Surgery for Better Outcomes
Going Beyond Surgeries for Better Outcomes In part I of this series on “Rx to Px” (Prescription to Patient eXperience), I discussed how telemedicine and remote
Rx to Px — Part I : Has the Age of Customer Experience Arrived in Healthcare?
Much has been written about how we moved from the Age of Information to the Age of Experience. Customer Experience (CX) was deemed the winning
Time-Shifted Care — TiVo Moment for Healthcare
TiVo Health — OnDemand and Asynchronous 20 years ago TiVo turned the television industry on its head. Appointment TV was shaken to the core when we were
The Infected Village — Our World Through a Covidian Lens
The Infected Village — Our World in Transition It will be a while before covidian becomes an adjective in Merriam-Websters. Even in the current early stages, COVID-19
Jobsageddon: Why Automation isn’t the Grinch that Steals Jobs?
More than 125 years after we started observing “labour day”, ominous headlines scream of jobs decreased dramatically by technology. Countless opinions and studies project how
The High Road — Just Take It
Is a flag merely an expression of patriotism? Does it evoke other emotions? Is a flag a type of logo? Will a logo embrace a flag?
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